MediExpress and EMA Global Assistance - Contact Numbers

MediExpress : Guarantee Letter (GL) for Hospital Admission
EMA Global Assistance : Emergency Evacuation and Repatriation Services Optional Second Surgical Opinion
MediExpress and EMA Global Assistance has dedicated teams to handle different services and they could be contacted via the following phone numbers:
- 603-7650 1266 (Hospitalization)
- 603-7650 1282 (Emergency Medical Evacuation - Domestic and International Assistance)

MedGlobal III (MG III) policyowners with Second Opinion benefit may call 603-7650 1282 for enquiries.
- There will be no guarantee letter facility provided for admission to non-panel hospital.
Policyholder is required to self-pay and file claim to Hong Leong Assurance Bhd.

Panel Hospitals

To view our complete list of Panel Hospitals, please download it from the link below.
Click here to download the file »

Third Party Administrator Process on Admission & Discharge Flow

Click here to view the flow