Hong Leong Assurance Berhad 198201014849
Hong Leong Medical Services

AAN - Contact Numbers

Asia Assistance Network (M) Sdn Bhd (AAN) has dedicated teams to handle different services and they could be contacted via the following phone numbers:

  • 603-7628 3998 (Hospitalization)
  • 603-7628 3799 (Emergency Medical Evacuation - Domestic and International Assistance)


  • MedGlobal III (MG III) policyowners with Second Opinion benefit may call 03-7628 3799 for enquiries.
  • There will be no guarantee letter facility provided for admission to non-panel hospital of Asia Assistance Network (M) Sdn Bhd.
    Policyholder is required to self pay and file claim to Hong Leong Assurance Bhd.

AAN - Panel Hospitals

To view our complete list of Panel Hospitals, please download it from the link below.

Click here to download the file »

Third Party Administrator Process on Admission & Discharge Flow

Click here to view the flow